We process orders within 1-3 business days. Delivery takes 5-10 business days

Yes! We offer free shipping on all orders—no minimum spend required.

Absolutely! Once your order ships, you'll receive a tracking link via email so you can follow its journey. You can also find a tracking page here on the website under the name Track & Trace

No, unfortunately we dont ship internationally.

If your order is delayed, please check your tracking link. If it's been longer than the estimated delivery time, contact our customer service team, and we’ll help you right away.

We offer hassle-free returns within 30 days of receiving your order. Items must be unused, unwashed, and in original packaging.

Simply visit our Returns Portal to start your return. Follow the instructions, and we’ll process it as soon as possible.

Once we receive your return, refunds are processed within 5-7 business days.

Sale items are final sale and cannot be returned unless faulty.

We’re sorry for the mix-up! Please contact support@polarismode.com with a photo of the issue, and we’ll send a replacement right away.

We accept Visa, MasterCard, AmericanExpress, and Maestro for easy and secure checkout.

Yes! Sign up for our newsletter to receive exclusive discounts, early access to sales, and special offers.

Unfortunately, only one discount code can be applied per order.

Check our size guide on each product page for accurate measurements. If you’re unsure, our support team is happy to help!

Yes, but if an item runs smaller or larger, we’ll mention it in the product description for the best fit advice.